VoIP Phone Systems

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Omni3 provides high-quality and supportive Voice over Internet Protocol phone systems for businesses across the UK, from SME’s to Corporates. SME and corporate businesses benefit hugely by modernising their phone system, we can help you find the right VoIP system for your business.

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VoIP Phone Service Deals

For customers with more than 20 extensions please call for bespoke pricing.

  • MOBILE & DESKTOP APP’ [IOS AND ANDROID] INSTANT MESSAGING, VIDEO & GROUP CHAT INCLUDED
  • FULL CRM INTEGRATION WITH LEADING CRM PLATFORMS
  • CALL RECORDING WITH NO CHARGES FOR STORAGE
  • VOICEMAIL TO EMAIL WITH TRANSCRIPTION & FAX TO EMAIL
  • CLICK-TO-DIAL & HOT DESKING CAPABILITY SKYPE FOR BUSINESS & OUTLOOK INTEGRATION
  • 246 PARTY CONFERENCE BRIDGE
  • FULL YEALINK IP DECT FACILITY

Monday – Friday

9am – 5:30pm

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03300 564433

VoIP Phone System Services

Voice over Internet Protocol phone systems use the internet to transfer a phone call rather than the standard landline practice. This version typically runs at a lower cost and is a more reliable option, it has become the standard practice for many SMEs and larger corporations. Instead of a direct line running from one phone system to another, the audio is packaged and sent through the internet to the receiving phone. Considered relatively new technology, our expert team have set up VoIP systems for years and can provide a tailored system that meets your needs.

See the full CallSwitch feature comparison list here.

CallSwitch Lite License

The CallSwitch Lite License is a smaller-scale version of the business license, perfect for smaller businesses that need to utilise a VoIP system but don’t need a full suite of systems. It includes everything you’d need for a smaller scaled business and enables you to scale the support system up as your business grows. Included in the Lite package is a free mobile app for both Android and IOS phones, phone system hardware and a call bundle that’ll match your business requirements. To find out full details and have a tailored package for your business, get in touch with the Omni3 team today.

Business License

For larger businesses looking for a unified phone system, the Business License has features that will be essential to any larger communication systems. The upgraded services for using the VoIP system on mobile devices and unlimited conference calls are just two options now available with the CallSwitch Business License. The CallSwitch Business License integrates seamlessly with call centres as well as front-office applications. If you’re part of a larger organisation that needs to optimise its use of phone systems and upgrade to a more modern, more efficient, and lower-costing system, get in touch with our team today.

Call Centre License

The CallSwitch Call Centre License is the premium version and the best option for large organisations and has additional levels and management options available. It offers its users additional levels of customer service at the same time enhancing agent productivity. The use of the desktop and mobile app takes your use of the VoIP phone system to a new level for communication and ease of use. To know more about this premium system, get in touch with our expert team today.

Call Recording

Call recording has quickly become an essential tool for any phone system, especially those in customer service or that use conference calling for meetings on a regular basis. Recall and review phone calls and meeting calls to improve customer service, avoid missing any noteworthy comments in a conference call and keep a perfect record of both internal and external phone calls. Integration options available for Microsoft teams and other software providers, we can work with you on seamlessly integrating with your current system. Talk to our expert team today to discuss your requirements and how call recording can work with you.

CRM integration

Integration is a key part of installing and upgrading any communication system, the same is true for VoIP systems. The CallSwitch system operates on a plug-and-play basis and seamlessly works with; Salesforce, Microsoft Dynamics, Sugar CRM, Bullhorn, Zendesk, ZOHO, VTiger, Pipedrive and Suite CRM.

Video Meeting

In the ever modernising world of business and communication, video meetings are becoming the new normal – removing the need for travelling to the meeting and interrupting the rest of the working day. Using a good system for video conferences makes all the difference and our expert team can integrate our state of the art video conferencing system in your meeting room for your team to connect to your clients. To talk to our team about your video calling system and what your business needs to make video calls with both each other and your customers.

Yealink IP Phones

  • Dual Gigabit Ethernet ports.
  • 3 User accounts.
  • 132 x 64 pixel with white backlit display LCD.
  • 3 programmable line/BLF keys.
  • Headset port.
  • HD voice: HD handset, HD speaker.
  • Built-in Wall Mount.

  • HD voice: HD handset, HD speaker.
  • 10/100Mb Ethernet.
  • 2.7” backlit LCD display.
  • 2 x RJ45 10/100M Ethernet ports.
  • 6 User accounts.
  • 6 programmable line/BLF keys.
  • USB port (2.0 compliant).
  • EHS port.
  • 2.7” backlit LCD display.

  • Up to 12 SIP accounts.
  • 2.7” 192×64-pixel graphical LCD with backlight.
  • Dual-port Gigabit Ethernet.
  • USB 2.0.
  • PoE support.
  • Headset, EHS support.
  • Integrated stand with 2 adjustable angles.
  • Wall mountable.

  • Dual-port Gigabit Ethernet, Power over Ethernet.
  • 14” x 3” TFT colour display with backlight.
  • HD Voice: HD Codec, HD speaker HD handset.
  • Supports Bluetooth headsets & Wi-Fi dongle.

  • Dual-port Gigabit Ethernet, Power over Ethernet.
  • 7” 800 x 480-pixel colour touchscreen with backlight.
  • HD Voice: HD Codec, HD speaker, HD handset.
  • Supports Bluetooth headsets & Wi-Fi dongle.

  • Built-in Wi-Fi 2.4G/5G and Bluetooth 4.2 for wireless headsets connection.
  • 7” 800 x 480 capacitive adjustable touch screen.
  • Up to 16 VoIP accounts.
  • Corded Cordless Phone supports DECT handset compatibility via a DECT dongle.

  • 7” (1024 x 600) touchscreen.
  • 720p30 HD video.
  • Built-in Bluetooth 4.0+ & Wi-Fi (802.11b/g/n).
  • Integrated Gigabit Ethernet and Built-in web browser.
  • USB port for USB headsets, media and storage applications.
  • Up to 16 VoIP accounts.

  • T58V supports a CAM50, in addition, to give you inbuilt video conferencing functionality.
  • 7” (1024 x 600) capacitive adjustable touchscreen.
  • 720p30 HD video.
  • Built-in 2.4G/5G Wi-Fi (802.11a/b/g/n/ac).
  • USB 2.0 port for USB headset.

  • HD voice: HD handset, HD speaker.
  • Adjustable High-Resolution Display.
  • Acoustic Shield technology.
  • Corded Cordless Phone.
  • Advanced Wireless Connectivity.
  • Dual-port Gigabit Ethernet.

  • Built-in Wi-Fi and Bluetooth 4.2 for wireless headsets connection.
  • 4.3” 480 x 272-pixel colour display with backlight.
  • HD Voice: HD Codec, HD speaker, HD handset.
  • T53/T53W/T54W/T57W firmware unified.

Yealink Dect Phones

W52P IP DECT phones enable you to take advantage of VoIP technology with the added ability to roam from a single location, ideal for those constantly on the move from their desk. It comes with a number of advanced phone features which make the product an
affordable cost-effective solution for a small office/ home environment.

Included is the W52 Base Station and the handset. This gives you a complete solution to get started, however, you can purchase Additional handsets in the form of the Yealink W52h, and in total, you can connect up to 5 DECT cordless handsets to one DECT base station.

 

  • Blacklist.
  • Call history (Outgoing/Missed/ Accepted).
  • Up to 5 VoIP accounts and 4 simultaneous calls per base station.
  • Expandable up to 5 DECT cordless handsets.
  • 10 hours talk time / 120 hours standby time.
  • Range up to 50m indoors and 300m outdoors.

The Yealink W53P, being a high-performance SIP cordless phone system, is the ideal solution for small and medium-sized businesses. Paring with up to a total of 8 Yealink W53H DECT handsets, it allows you to enjoy superb mobility and efficient flexibility immediately as well as significantly eliminates additional wiring troubles and charges. To provide a better and higher performance, this DECT IP phone not only supports up to 8 SIP accounts and 8 concurrent calls but also speeds up its startup and signal connection slashes its
upgrade downtime as well.

 

  • Call hold/transfer.
  • 3-way conference.
  • Switching between calls/Call waiting.
  • Mute/Silence/DND.
  • Up to 2 simultaneous calls/handsets.
  • Indoor Range: 50m (in ideal conditions).
  • Outdoor Range: 300m.
  • Charger included.

Discreet, portable and wall-mountable, the W60 DECTbase fits seamlessly into any office while the W56H handset is small enough to be carried around in the pocket of a user as they walk freely around their workspace. With additional features from the W52
including longer range, quicker charging and transfer abilities, you can be as efficient as a desk phone, yet fully mobile. Supplied with a W60 Base station and charger.

 

  • Call hold/transfer.
  • 3-way conference.
  • Switching between calls/Call waiting.
  • Mute/Silence/DND.
  • Up to 8 simultaneous calls/handsets.
  • Indoor Range: 20m~50m (The ideal distance is 50m).
  • Outdoor Range: 300m.
  • Quick charging: 10-min charge time for 2-hour talk time.
  • Charger included.

  • W52H Additional Handset.
  • Designed for use with the Yealink W52P IP DECT Phone System, it has all of the capabilities of the W52P.
  • Charger included.

  • 1.8’’ 128×160 TFT colour screen with an intuitive user interface with backlight and keypad lock.
  • Headset connection via 3.5 mm jack.
  • Up to 18 hours talk time (in ideal conditions).

  • 1.8’’ 128×160 TFT colour screen with an intuitive user interface with backlight and keypad lock.
  • Headset connection via 3.5 mm jack.
  • Up to 18 hours talk time (in ideal conditions).

Yealink DECT repeater RT0 can be deployed to extend the DECT radio coverage of Yealink W52P/W56P base stations significantly in all directions.

 

  • Compatible with DECT CAT-IQ 2.0.
  • Compatible with Yealink W60B or W52 base stations (sold separately).
  • Up to six (6) repeaters per base station Star connection.
  • Up to two (2) repeaters can be arranged in cascade.

Yealink DD10K DECT USB Dongle enables T41S or T42S phones to work concurrently with the Yealink DECT system. It also enables T53, T53W, T54W, T57W or T58A phones to work as a base station, which can be registered with up to four (4) compatible Yealink W52H, W56H or W53H handsets. Compatible with:

 

  • T53, T53W, T54W and T57W.
  • T41S and T42S with FW 66.82.0.35 or later.
  • T58A with FW V83 or later.

The Yealink W80 DECT IP Multi-Cell System provides the organizations who require wireless coverage with the full ease of deployment. It intends to create an extremely scalable and reliable solution for the organisations of any size and any shape.

 

  • Compatible with DECT CAT-IQ 2.0.
  • Compatible with Yealink W56H, W53H and CP930W (sold separately).
  • DECT radio coverage up to 50m indoors and 300m outdoors.

Yealink Conference Phones

  • Wireless Expansion Mic which works as an audio input device for the Yealink CP960 conference phone.
  • Supports 360-degree voice pickup range at a radius of up to 10 feet (3 meters).
  • Optima HD voice.
  • Capacitive mute touchpad.

  • Optimal HD audio, full duplex technology.
  • 3.1” 248×120-pixel graphical LCD with backlight.
  • Yealink Noise Proof Technology.
  • 20ft range & 360 degree voice pickup.
  • Power over Ethernet.
  • 5-way conference call, hybrid UC meeting.
  • Built-in Wi-Fi (2.4GHz, 802.11.b/g/n).

  • Optimal HD audio, full duplex technology.
  • 3.1” 248×120-pixel graphical LCD with backlight.
  • Built-in 3-microphone array.
  • Yealink Noise Proof Technology.
  • 20ft range & 360 degree voice pickup.
  • Power over Ethernet.
  • 5-way conference call, hybrid UC meeting.
  • Built-in Wi-Fi (2.4GHz, 802.11.b/g/n).

  • Optimal HD audio, full-duplex technology.
  • Yealink Noise Proof Technology.
  • 20-foot (6-meter) and 360-degree microphone pickup range.
  • Two optional Wireless Expansion Microphones (CPW90).
  • Built-in 3-microphone array.
  • 5-inch multi-touch screen with 720 x 1280 resolution.
  • 5-way conference call.

Employing DECT technology, the Yealink CP930W Wireless DECT Conference Phone allows you to hold meetings wherever or whenever is convenient for you. Working with Yealink W60B base station, which owns the DECT radio coverage up to 50m indoors, CP930W can be provided with good and stable signal.

 

  • W60B: up to 8 DECT cordless handsets; up to 8 concurrent calls.
  • CP930W: up to 24-hour talk time; 4 hours charging time; 20-foot (6-meter); 5-way conference call.

First-class, high-performance device for mid-large meeting rooms with up to 20 people, the Yealink CP960W bundle includes Yealink CPW90 Wireless Microphone, allowing up to 66 ft(20m) away from CP960 and 10 ft(3m) voice picks up. It includes:

 

  • 1 x CP960 unit with built-in 3-microphone array, 5-inch multi-touch screen with 720 x 1280 resolution and 5-way conference call.
  • 1x Wireless Microphone Expansion Units.

Our Partners

Callswitch Feature Comparison

At Omni3 we partner with CallSwitch which enables use to take advantage of a number of systems and licenses they have available:

Get in touch to discuss your VoIP phone system needs and for an initial free consultation.